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SMS / WhatsApp Scams
Analysis: DHL 'Package On Hold' SMS
Risk Score: 88/100 (Dangerous)
Example of the Scam
(DHL) Your package is on hold due to an unpaid customs fee. Please pay the fee to schedule delivery: https://bit.ly/dhl-tracking-xyz
AI Analysis from Shield
Explanation
This message is a scam. It uses a generic alert and a shortened URL to trick you into visiting a malicious site and paying a fake fee.
Highlighted Content
(DHL) Your package is on hold due to an unpaid customs fee. Please pay the fee to schedule delivery: https://bit.ly/dhl-tracking-xyz
Key Red Flags
- Unsolicited message
- URL shortener
- Asks for payment
How to Protect Yourself
- Be wary of unsolicited messages about package deliveries, especially if you aren't expecting one.
- Official couriers like DHL will not ask for payment via a text message link. They have formal processes for customs fees.
- URL shorteners (`bit.ly`, `t.co`) can hide the true destination of a link. Always be cautious.